Pre Field Technical Service Representative Caterpillar

Caterpillar Asia Pte Ltd

For more than 80 years, Caterpillar Inc. has been building the world’s infrastructure and in partnership with it’s worldwide dealer network, is driving positive and sustainable change on every continent. Caterpillar is a technology leader and the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. We are looking for suitably qualified professionals to fill the following positions:

We are seeking recent graduate engineering with 2 – 3 years working experience to participate in 18 months pre-field marketing training program before taking the role of the first level Technical Service Representative assignment.

You will receive extensive training, coaching and hands-on learning via a rotation program through various department. The program will focus on product application, policy warranty settlements, technical and product repair, dealer development, communication skills and related disciplines generally, you will learn to administer company policy warranty settlements and work with Service Specialist to ensure dealers have technical capability to identify and repair product deficiencies. You will also assist dealers in managing Product Improvement Program costs effectively and within designated timeframes, as well as provide technical guidance and assist in dealer presentation designed to inform customers of service advantages.

Upon successfully completion of the development program, you will be placed as field-based Technical Service Representative in Caterpillar’s Business to Business based distribution system.

To be successful in this position, you will have a Technical degree such as Mining Engineering, Mechanical Engineering, Civil Engineering, with 2 – 3 years working experience in a related industry (overseas education or work experience). You will possess excellent communication, analytical and technical skills with strong customer focus. You must also be open to challenging and new experiences, with the ability to travel and relocate.

To apply kindly e-mail/write in with full resume before Dec 15. 2010 to
Caterpillar Asia Pte Ltd
7 Tractor Road, Singapore 627968
(Only short-listed candidates will be notified)

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