Call Centre Officer (Contract) – JAK100282
Job Description
- Contract based through an appointed outsourcing agency
- Focus on inbound call centre service and support.
- Ensure consistency of quality service
ANZ is accelerating the growth of its business in Asia. ANZ realizes that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.
As a Call Centre Officer you will be responsible in:
- Providing best service assistance to customer who makes inbound calls to call centre
- Providing solution to customers’ problems
- Recording customer inquiries or complaints in the system
- Communicating with back office and other unit in service department as required
- Escalating unsolved complaints to superiors
Qualifications
- Must be fluent in spoken English
- Bachelor degree in any background
- Experience in call centre would be beneficial but not mandatory
- Has a service attitude and willing to help
Closing date: May 17th, 2009
tolong ada lowongan kasih kabar ke saya???
no tlp. 081310810655
Lamaran:
Ttl:09 sept 1984
Hp: 021-96714446