Job Description
- Responsible to acquire new sales from new and existing customers that incorporates the full range of products offered in Retail Banking to achieve personal target
- Manages an assigned portfolio of customers
- Create, develop and maintain of high quality relationships that includes effective consultative selling, and creative structuring of financial solutions that meets customer needs
Key Roles & Responsibilities
- Works with individual customers to both deepening and widening existing business relationships
- Works with individual customers to qualify their requirements in relation to products offered by The Bank and provides service accordingly
- Acquiring new business for Wealth Management and SME business
- Assist customer to manage risk allocation & diversification through product & revenue diversification, which will generate continuous business revenue & growth
- Responsible for regular update of customer’s portfolio
- Analyses individual customer profiles to identify cross-selling opportunities, and follows these through to execution of the sale
- Responsible for maintaining accurate and up to date activity records
- Manage customers with minimum of Total Relationship Balance (TRB) of IDR 100 Mio and with maximum of IDR 500 Mio
- Manage non-priority banking customer and upgrade them to Priority Banking
- Handling assigned Retail Banking customers instructions
- Responsible for ensuring high quality, seamless Customer Service that is synonymous with the Retail Banking experience that the organization is seeking to provide
- Make prompt report of suspicious transactions or proposed transaction according to the documented process on reporting and/or in compliance with local regulatory requirements
- Fully comply with all Group Policy and Standards and local legal and regulatory requirements in relation to Know Your Customer & Anti Money Laundering
- Fully comply with Standard Chartered Bank internal procedure and policies
- Ensure there is no mis-selling of products or services occurred to the customer
- Ensure all complaints from customers are being handled as procedure
- Take reasonable care for health and safety of self, co-worker and those who may be affected by your action or your omissions.
- Cooperate with management to support and promote health and safety in the workplace.
- Ensure your action do not put others at risk.
- Work in a healthy and safe manner.
- Encourage others to work in a healthy and safe manner.
- Report all accidents and incidents.
- Bring to the attention of management any hazard in the workplace.
- PIC for prime key and combination (back up)
Qualifications & Skills
- Selling Skill
- Networking Skill
- Communication Skill
- Interpersonal Skill
Closing Dates
The closing date for applications is 30 June 09. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.